Front Desk Receptionist
About The Job
- Deal with guest bookings, check-in, and check-out
- Collect payment
- Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner, ensuring guest satisfaction at all times. Where appropriate ensure that comments and complaints are reported to management
- Ensure that all guests receive a warm welcome friendly and memorable welcome
Job Requirement
- Able to speak English and Malay fluently
- Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels
- Good telephone manner and basic computer skills
- Able to rotate shift
- Ability to work under pressure and juggle competing priorities in a busy, fast-paced and challenging environment with minimum supervision
- Able to work overtime
Addional Benefit
- EPF & Socso
- Bonus will be based on working performance
- Accommodation can be provided (if needed)
