Front Desk Receptionist

About The Job

  • Deal with guest bookings, check-in, and check-out
  • Collect payment
  • Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner, ensuring guest satisfaction at all times. Where appropriate ensure that comments and complaints are reported to management
  • Ensure that all guests receive a warm welcome friendly and memorable welcome

Job Requirement

  • Able to speak English and Malay fluently
  • Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels 
  • Good telephone manner and basic computer skills
  • Able to rotate shift
  • Ability to work under pressure and juggle competing priorities in a busy, fast-paced and challenging environment with minimum supervision
  • Able to work overtime

Addional Benefit

  • EPF & Socso
  • Bonus will be based on working performance
  • Accommodation can be provided (if needed)